Privacy Policy

How we protect your data and respect your privacy.

Last updated: March 2023

Our Commitment to Your Privacy

We take your privacy seriously and are committed to protecting your personal information.

Introduction

This Privacy Policy describes how The Gut Community ("we," "our," or "us") collects, uses, and shares information about you when you use our website, participate in our community, or otherwise interact with us.

By using our website or services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Profile Information: Information you add to your profile such as your digestive health interests, conditions, or experiences.
  • Content: Information you post, share, or submit, including comments, stories, questions, and responses.
  • Communications: When you contact us, we collect the content of your messages, as well as information about how you contacted us.
  • Survey Responses: Information you provide when completing surveys, questionnaires, or forms.

Information We Collect Automatically

When you access or use our website, we may automatically collect information about you, including:

  • Device Information: Information about the device you use to access our services, including hardware model, operating system, and browser type.
  • Usage Information: Information about your use of our services, such as the pages you visit, the time and duration of your visits, and the links you click.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities and to recognize you across different services and devices.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events offered by us
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience
  • Facilitate community interactions and sharing of experiences

Sharing Your Information

We may share information about you as follows:

  • With Other Users: Information you post or share publicly (such as community posts, comments, and profile information) is available to other users.
  • With Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • For Legal Reasons: We may disclose information if we believe that disclosure is necessary to comply with a legal obligation or to protect the rights, property, or safety of our users or others.
  • With Your Consent: We may share information with your consent or at your direction.

Your Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account. If you wish to delete your account, please contact us through our contact form.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices and the choices available to you.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Note About Cookies

Our website uses cookies to enhance your experience. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Most web browsers allow some control of cookies through browser settings.